Terms and Conditions

We do not store credit card details nor do we share customer details with any 3rd parties.
The Privacy Policy below governs your account and any information you provide on this site or our products, services or any other feature, technologies or functionalities offered by us on our website or through any other means. Information we collect In order to operate the Services and to reduce the risk of fraud, Roly Poly Ltd must ask you to provide us information about yourself and your credit or debit card. By consenting to, and agreeing to the terms of the Privacy Policy you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy. This Privacy Policy describes the information we collect and how we use that information. We take the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties, nor do we store any financial details (credit or debit card numbers) after completion of transaction payments. It is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on this website or by other means. If you disagree with the terms of Privacy Policy, please do not register for nor use this website. Required information- To open an account or use these Services, you must provide your name, delivery address, phone number, and email address. In order to make certain payments through this website, you must provide credit card or debit card information and the billing address of card being used to complete payment for goods or services. This required information is necessary for us to process transactions. Disclosure to Third Parties- Roly Poly Ltd will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes of completing a payment transaction or in response to requirements of credit card rules, civil or criminal legal process. You consent to and direct Roly Poly Ltd do any of the following: Disclose information to the third parties listed below. The purpose of this disclosure is to allow us to provide our service to you. We also set out below third parties we currently disclose your account information, together with the purpose of doing so, and the actual information we disclose (these third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information was shared). PAYMENTSENSE (UK) to allow payment processing settlement services, fraud checking and dispute handling for transactions of Roly Poly Ltd. Data disclosed. Name, address and email and details of payment transactions. If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners or their advisors. Your Account information is available to view in the

Including method of delivery & average timeframe for delivery. Once an order has been received and processed the pub aims to deliver your order within a maximum time of half an hour and delivered to the stated delivery address by an employee of the pub within the designated delivery vehicle Cancellation policy - Please note that once you have made your order and your payment has been authorised you will not be able to cancel your order nor will you be entitled to a refund Online payments & refunds - All payment references on bank / customer statements will be under the heading of The Roly Poly Ltd If a payment is taken and the takeaway is unable to fulfil the order you must as a customer contact the takeaway as soon as possible explaining the situation, this is generally the quickest and easiest solution .

Due to the nature of the business returns will only be accepted if a customer can prove products were unfit for consumption, if this is the case the product must be returned with a minimum of 60% of the product intact and within container supplied. A refund will then be given in cash after inspection of the returned product at the discretion of the takeaway.

Please contact us by emailing info@rolypolyeats.com

We use Sage Pay to collect and process transaction information. Please read the Sage Pay Security Policy at